The new rimsdealer.com California warehouse facility will now reduce nationwide order fulfillment from 5-7 business days to 2-3 business days.
This new warehouse will be run by a new Client Relationship Management software solution provided by Netsuite. This $300,000 investment will greatly aid in logistics and customer service by tracking orders at every stage of the fulfillment process and in so doing, replace many manual processes.
Further, a new Warehouse Management System, 7Hills, will allow rims dealer to run inventory cycle counts, give the exact location of any product in any facility nationwide, and generally increase overall production efficiency. 7Hills will result in a reduction of warehouse payroll, fewer return shipments, and an increase in quality control.
What does this mean to the customer? Faster delivery, fewer errors, and more WOW! when you put those wheels or tires on your vehicle.