rimsdealer.com has WOW! The 2008 WOW! Customer Service Initiative is meant to blow your socks off with service and convenience. It will literally make you say, WOW!

To achieve some of these customer service goals many times our wheel and tire experts and customer service agents need to multi-task. This means that they run out of computer processing power and monitor space real fast. So management decided to invest some major bucks and buy new Dell Vostro computers to every single company representative. Each system comes with Dual 20″ Widescreen monitors, Dual Core processors, and 3GB of RAM!!!!

Now when you call a rimsdealer.com sales agent it will be like having your own personal wheel and tire encyclopedia with the computing power to back it up!

rimsdealer.com Operations Director Tom Deitz said it best, “We didn't spend $400,000 on new computer hardware and software programs. It was an investment of $400,000 in our ability to serve our customers.”